Steps to Cancel Your GoHighLevel Subscription

To cancel GoHighLevel, log into your account, head to Settings > Billing, click “Modify or Cancel”, then follow the steps until you get a confirmation. You’ll receive a final approval email from a team member within 24–36 hours. No refunds are provided, so export your data first.

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Step-by-Step Guide to Cancel GoHighLevel

Canceling GoHighLevel isn’t instant, but it’s straightforward once you know the process. Here’s how to do it quickly and cleanly:

1. Log into Your GoHighLevel Account
   Go to gohighlevel.com and sign in using your credentials.

2. Navigate to Settings > Billing
   From your agency dashboard, look to the left-hand sidebar and click Settings at the bottom. Inside Settings, select Billing to access your subscription details.

3. Click “Modify or Cancel”
   On the Billing page, scroll to the section showing your current plan. You’ll find a small hyperlink that says “To modify or cancel, click here.” Click it to open your cancellation options.

4. Choose “Show More Options”
   A popup will appear with upgrade/downgrade choices. At the bottom, click “Show more options” to unlock the cancel feature.

5. Provide a Cancellation Reason
   GoHighLevel will ask why you’re leaving. Select an option that best matches your situation—or choose “Other” if you prefer not to share.

6. Confirm on the Final Page
   You’ll land on a page with additional info and a video. Scroll to the bottom and confirm your cancellation request. This is not the final step—yet.

7. Wait for Email Confirmation (24–36 Hours)
   Your request is routed to a real person on GoHighLevel’s support team. Once approved, you’ll receive a confirmation email and your account will be officially closed.

Pro Tip: Make your cancellation request at least 2–3 days before your next billing date to avoid unexpected charges.

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Pause vs. Cancel: What’s the Difference?

If you’re not sure whether to completely cancel your account, GoHighLevel does offer a pause feature. Here’s how they stack up:

Pause if you might return.
Cancel if you’re done for good.

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🔍 Which Option Is Right for You?

Here’s a quick breakdown by use case:

For SaaS sub-accounts (client accounts), the process is different:

• Go to Agency View > Accounts > View Details

• Click “Disable SaaS” and cancel Stripe subscription

• Export transaction and wallet history beforehand

• Remove users from the Team section if needed

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 Before You Cancel: Export Everything

Once your account is canceled, you’ll lose:

• CRM Contacts

• Pipelines & Funnels

• Automations

• Campaign history

• Reporting data

• SaaS client snapshots (if applicable)

Must-dos before cancellation:

• Export all contact and campaign data

• Save your workflows to Google Docs or Notion

• Back up client snapshots if you’re running SaaS mode

• Disconnect Twilio, Mailgun, or Stripe if clients are leaving

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💡 Bonus Tip: What to Use Instead of GoHighLevel?

If GoHighLevel was too complex or costly for your needs, consider streamlining your sales and CRM tasks with automation.

Bardeen is a free AI agent that helps with:

• Lead generation

• Email outreach

• Prospect list building

• Workflow automation across your favorite apps

Unlike GoHighLevel, Bardeen is lightweight, Chrome-based, and designed for users who want to eliminate manual work without hiring a VA or configuring a giant platform.

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Final Takeaway

Canceling GoHighLevel isn’t instant—but it is doable. Remember:

• The process is multi-step but entirely online.

• Data deletion is permanent—export first!

• GoHighLevel won’t refund unused time.

• Consider pausing if you’re unsure about leaving.

If you’re ready for a simpler way to handle lead gen and workflows, give Bardeen a spin. It’s free, fast, and built for the modern sales stack.