ClickFunnels offers a wide range of support options to suit most needs.
- Chatbots are available 24 hours a day, 7 days a week.
- Email support available but slow to reply
- The official telephone number is not available
- Anyone can access the ClickFunnels academy, even those without an active subscription.
Live Chat & Bot
ClickFunnels offers 24/7 Chatbot Support with all subscriptions. Chatbot can help you with any questions you may have, provide documentation or tell you where you can find certain items in your ClickFunnels Account.
Select Help at the bottom of the dashboard. A window will then appear in the center of the screen.
Click Have a question? The Chat Center will appear on your right-hand side. By asking a question, the Chatbot will display tutorials and documentation you may find useful.
You can contact a Live Chat agent between 9am – 5pm EST if you are not satisfied with your answers or information.
Subscribers have access to the Knowledge Hub where they can find the ClickFunnels Academy and Product Documentation. They can also access Live Training Programs. Users can search for help by categories and see the articles they’ve accessed recently.
Click on Help in the ClickFunnels Dashboard and then click Checkout ClickFunnels 2.0 Training and Help Docs.
ClickFunnels offers email support to both users and non-users. It is not made obvious to users on any platform. We did a little digging and found that users can send their requests for support to email@example.com.
We sent some emails and got almost instant auto-responses saying that they had received the request and will reply as soon as possible.
It’s always nice to be able to talk directly to an expert, but ClickFunnels does not provide a direct telephone number at this time.
We have located the US landline phone number you can contact for any other business related purposes: (208) 323-0451
Live Training Programs
Anyone interested in a more personalized support experience can get guidance and assistance from ClickFunnels experts through live training programs or webinars. ClickFunnels is not required.
The Knowledge Center offers five different training programs. Users can reserve their seats for any of these by visiting the Training Programs section.
The ClickFunnels academy can be a great resource for anyone who is new to ClickFunnels or wants to learn more. Both ClickFunnels 2.0 and 1.0 platforms have academy areas.
To access the knowledge hub users need only sign up using their username, email address, or login to their ClickFunnels accounts.
ClickFunnels is a community of hundreds of thousands users eager to share knowledge, support and experience through the ClickFunnels Facebook page.
By joining the Facebook community, you will have access to more than 250,000 entrepreneurs who share your passion and are willing to share their knowledge and expertise. You can find out about upcoming events and watch videos explaining how to use ClickFunnels tools and features. There is also a lively community chat.
Our testing revealed some limitations and irritations which may not be suitable for all users. Residents of other regions may find it difficult speaking to someone directly because the live chat is only available during EST. Email support was also very slow during our testing. If you need a quick solution to a hard-to-resolve problem, you might have to wait for quite some time.
The ClickFunnels Live Training Programs and ClickFunnels’ Academy were the highlights. The documentation, step-bystep instructions and information available are extensive. They should be sufficient to resolve most problems, especially when it comes to new users.
ClickFunnels offers a wide range of support options, so users should be able find a solution that works for them.