The GoHighLevel Power Dialer is an automation-driven call queue system that helps agencies and sales teams contact leads faster, track call stats, and assign leads efficiently. It’s workflow-powered, customizable, and works on all paid plans — making it a practical, scalable solution for outbound calling.
Section Index
- What the GoHighLevel Power Dialer Actually Does
- How the Power Dialer Workflow Works
- Step-by-Step Setup: From Tag to Call Queue
- How to Add Contacts to the Dialer
- Call Tracking & Performance Stats
- Subscription Requirements & Access
- Upgrade: Consultant-Style Scenarios for Dialer Workflows
- Final Takeaway: Maximize Conversations, Minimize Waste
1. What the GoHighLevel Power Dialer Actually Does
The Power Dialer in GoHighLevel isn’t a standalone app — it’s a workflow-based calling queue.
What it lets you do:
- Auto-tag and route leads to a rep’s call queue
- Streamline manual dialing by auto-loading leads in sequence
- Track call activity per rep, campaign, or tag
- Handle both warm and cold lead workflows
- Fully integrate with GoHighLevel’s CRM, SMS, and pipeline features
Think of it as:
A smart, automated phone queue builder that reduces friction between lead generation and real-time sales engagement.
2. How the Power Dialer Workflow Works
Here’s how it functions behind the scenes:
| Stage | Description |
|---|---|
| Trigger | A lead is tagged manually or by automation |
| Workflow Launches | The tag triggers a prebuilt workflow |
| Manual Call Action Fires | The workflow adds the lead to a rep’s call queue |
| Rep Dials from Queue | The rep sees a list of leads and clicks to call |
| Calls Are Logged Automatically | With full metrics available to managers |
Use it to convert tagged pipeline leads into actual conversations — instantly and repeatedly.
3. Step-by-Step Setup: From Tag to Call Queue
✅ Create a Power Dialer Workflow
- Go to Settings → Tags → + New Tag
- Example: “Call Campaign – Q2 Leads”
- Create a new workflow:
- Automation → Create Workflow → Start from Scratch
- Add a Trigger: “Tag Added” → select your new tag
- Add an Action: “Manual Call”
- Click Save
Now, whenever a lead gets that tag, they’re dropped into the call queue.
4. How to Add Contacts to the Dialer
Option 1: Add Existing Leads
- Go to Contacts
- Select multiple records
- Click Add to Workflow
- Choose the power dialer workflow
This is ideal for batch-dialing a filtered segment of your CRM.
Option 2: Import New Leads
- Click the Import Contacts icon
- Upload a CSV file
- During field mapping, assign your power dialer tag
- Save → Workflow is auto-triggered
Pro Tip: Use filters (location, source, activity) to segment your dialer queues for specific agents or campaigns.
5. Call Tracking & Performance Stats
Once your reps are dialing, GoHighLevel tracks:
| Metric | Description |
|---|---|
| Total Calls | All completed calls per rep or tag |
| Unique Leads Contacted | Deduplicated across call attempts |
| Average Call Duration | Useful for benchmarking rep performance |
| Total Talk Time | Overall engagement volume |
| Call Outcomes & Status | Missed, completed, rescheduled, etc. |
| Timestamps + Recording Info | For training and compliance |
All stats are viewable in the Conversations or Reporting tab — giving managers actionable oversight.
6. Subscription Requirements & Access
No upsell. No gated features.
| Plan | Power Dialer Access | Monthly Price |
|---|---|---|
| Starter | ✅ Included | $97/month |
| Unlimited | ✅ Included | $297/month |
All you need is:
- Tag creation access
- Workflow builder
- Contact import or tagging permissions
7. Consultant-Style Scenarios for Dialer Workflows (Upgrade)
Use-Case Breakdown: Who Should Use Power Dialer and How
| Business Type | Dialer Use Case | Tag/Workflow Strategy |
|---|---|---|
| Real Estate Agency | Speed-to-lead follow-ups on new buyer inquiries | Tag: “Open House” → Add to rep queue |
| Marketing Agency | Cold call outreach for local SEO packages | Tag: “Cold Lead – Local SEO” |
| SaaS Sales Team | Re-engage expired trial users | Tag: “Trial Ended” → call retention flow |
| B2B Services | Lead scoring-based outreach | Tag: “Score > 80” from CRM filter |
| Call Center | Auto-import list weekly for campaigns | CSV import → apply tag → power dialer |
The key: Build separate workflows per segment. That’s how you keep queues clean, reps focused, and reporting useful.
8. Final Takeaway: Maximize Conversations, Minimize Waste
The GoHighLevel Power Dialer isn’t flashy — but it’s efficient.
It eliminates the bottleneck between contact capture and rep action. With tagging, automation, and simple workflow logic, you can:
- Increase speed to lead
- Reduce idle rep time
- Measure performance across your team
- Scale call campaigns without manual hand-holding
Want a tailored Power Dialer strategy? Tell me your industry, offer, and pipeline flow — I’ll help you build a complete outbound system.